Legal

Privacy Policy

This Privacy Policy explains how Keen Vestimony collects, uses, discloses, and safeguards information when you visit our website or use our services. This is a general template intended for editing and legal review before publication; it does not constitute legal advice and may need to be adapted to reflect your actual data practices and applicable law.

Last updated: [Insert Date]

Contents

1. Information We Collect

Keen Vestimony may collect the following categories of information in connection with the services we provide:

  • Account and contact information — such as name, email address, phone number, and company details provided when you register, request a demo, or contact us.
  • Portfolio and usage data — information you input or upload while using our platform, including preferences, settings, and interactions with our tools.
  • Technical and device information — IP address, browser type, device identifiers, operating system, and log data collected automatically when you access our website.
  • Communications — records of correspondence, support requests, and feedback you provide to us.
  • Payment information — where applicable, billing details processed through third-party payment providers; we do not store full payment card numbers.

2. How We Use Information

We use the information we collect for purposes that may include:

  • Providing, operating, and maintaining our services;
  • Personalizing and improving user experience and platform functionality;
  • Responding to inquiries, support requests, and customer service needs;
  • Sending administrative communications, updates, and, where permitted, marketing messages;
  • Monitoring, analyzing, and improving the security and performance of our services;
  • Complying with legal obligations and enforcing our agreements and policies.

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate business interests, and compliance with legal obligations. Where consent is the basis for processing, you may withdraw it at any time as described in the "Your Rights and Choices" section below.

4. How We Share Information

Keen Vestimony does not sell personal information. We may share information in the following circumstances:

  • Service providers — third parties who perform functions on our behalf, such as hosting, analytics, payment processing, and customer support, under appropriate confidentiality obligations;
  • Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality arrangements;
  • Legal requirements — where disclosure is required to comply with applicable law, regulation, legal process, or governmental request;
  • Protection of rights — to protect the rights, property, or safety of Keen Vestimony, our users, or others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember preferences, and understand how visitors interact with our services. You can control cookie preferences through your browser settings; disabling certain cookies may affect the functionality of our website. We may also use analytics tools to help us understand aggregate usage patterns.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of information and the purpose for which it was collected. When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or from our services.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

  • Access, correct, or update personal information we hold about you;
  • Request deletion of your personal information, subject to certain exceptions;
  • Object to or restrict certain processing activities;
  • Withdraw consent where processing is based on consent;
  • Request a copy of your information in a portable format;
  • Opt out of marketing communications at any time using the unsubscribe mechanism provided.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below. We may need to verify your identity before fulfilling certain requests.

9. International Data Transfers

Information we collect may be stored and processed in countries other than your country of residence, including Canada and other jurisdictions where our service providers operate. Where required by applicable law, we take steps intended to ensure that appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.

11. Third-Party Links

Our website and services may contain links to third-party websites or services not operated by Keen Vestimony. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any material changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through our contact page. We will respond to inquiries within a reasonable timeframe.